AAP ALL AMERICAN PLUMBING HOME SERVICES - Riverside, California

Brian Connors

New service performed 4/17/2024
AAP Home Services again gave me quality service at a reasonable price. My 60 year old home had a severe scale build-up in the shower drain's cast iron pipe that required a complete rebuild of the drain to the sewer tee. Journeyman plumber Michael Alcantar of AAP came out to snake the drain. He first tried to snake from the drain itself, then from the roof, and despite his best efforts, was unsuccessful in clearing the blockage. The scale blockage (which looked like concrete in the drain to me) could not be unblocked.

Michael gave me a couple of options to fix the drain which included hydrojetting the line, or drain pipe and shower replacement. As the shower was in bad shape anyway, I opted for the complete drain and shower replacement.

While the cost was substantial, I found it to be reasonable given the amount of time and work it took to complete. Michael's work was outstanding, despite it's difficulty. Michael had to jackhammer through the original 60-year old foundation, and dig, dig, dig the old cast iron drain pipe out of the ground and replace it with the new drainpipe. Then he rebuilt the shower stall. This included laying the base of the shower over the now filled in ground where the foundation was jackhammered, and assembling the new fiberglass shower stall. He also had to rebuild the incoming water pipes and do what looked to me like expert carpentry to provide support for the new shower stall. It also required some drywall installation above the newly built shower stall. Finally, a new faucet was installed to complete the task.

The job took about three days. I marvel now at the finished product.

Michael did have just a bit of help (thanks also to Chris and Alex, as well as Carlos, all of AAP Home Services), but Michael was there during the entire project, and did the majority of the work. I would say that he completed the job, mostly by himself. I could tell that Michael takes great pride in his work. He worked hard throughout each day he was at my home, and even stayed very late on the last day as the project was nearly finished

At the end of the job, Michael took the time and effort to clean up thoroughly, and my bathroom looked wonderful again.

Michael's retrofit work on my shower to fix the drain which was just not draining properly, was done expertly and as quickly as possible.

This is the fourth major plumbing job I have had done on my 60 year old home by AAP Home Services. They always solve my plumbing issues with a minimum of fuss and at very reasonable prices. I will always call AAP Home Services when I have plumbing issues at my home.

My thanks to Michael Alcantar of AAP Home Services for the outstanding and absolutely beautiful work done on my drain and new shower stall.

Janice Fargo

Steven and Michael arrived and explained in detail what needed to be done.They made sure I understood every step and then went above and beyond my expectations. Top notch, EXCELLENT customer service!! Wonderful job. I enjoyed doing business with AAP!!!
Thank You again Steven and Michael

melissa garcia

I had reached out to AAP due my previous positive experiences with them when having my tankless water heater maintenance completed. I scheduled to have a quote for a water softener system to be installed. Steven and Elijah were on time and provided a detailed explanation on how the filter works, my options, benefits and what to expect. I made a decision the same day and had the system installed 2 days later. They performed the work in a timely matter without compromising quality of work. I appreciate their professionalism and expertise. They were reliable and resourceful which I greatly appreciate.

Chelsea Ner Cortes

After a terrible experience with our home warranty after calling that our water heater was leaking, Steven was such a pleasure to work with. He explained different things about the water heater and water pressure that we didn’t originally know; he worked efficiently to get the job done; and patiently answered any questions we had. Now, our water heater works great and I’m no longer worried about it! Thanks again Steven! Highly recommend!

Linda Scheschy

I put out a request on Anji and within a minute AAP Home Services called me back. The operator was very helpful and scheduled my service for a window to open in less than an hour, between 12 & 2. The technician was here at 12:15. Martin was very professional and listened to my concerns. He then told me what he thought the problem was and gave me a price quote. He also discussed what the worst case scenario would be, but told me we could discuss again it the first option didn’t work. Luckily the first option worked and he was done very quickly. My husband had tried several techniques prior to us calling for help. Martin explained what the tools we had were best for. His professionalism was VERY much appreciated. I highly recommend this company and this technician. I would not hesitate to call them in the future if we have a plumbing issue.

Melanie Castro

I’ve used AAP several times at both my primary residence as well as my rental property. Their technicians have always been honest and upfront with me on their pricing and they always give me more than just one option or recommendation. I’ve used other companies in the past and have had to learn the hard way that you can easily put together on a bad deal. With AAP I don’t have to worry about getting ripped off or having shoddy work done. Every time I’ve needed to call their office I’m greeted by kind and professional staff. Carlos and Steven are two of my favorite technicians. They’ve delivered exceptional work every time and are very professional, polite and highly skilled in their field. I also love the fact that they are a veteran-led and woman-led business. As a female with multiple family members that are retired veterans and active duty, it truly means a lot to me.
I can always trust AAP with all my plumbing needs and I highly recommend them.

Mike McLeland

We had a standing pool of water in our backyard. I figured it was a sprinkler pipe that broke. I called a plumber to fix it. They ran tests & said it’s not coming from my house. We checked my neighbors house & the plumber told me it wasn’t coming from there either. He consulted with his colleagues. They couldn’t figure it out & suggested it might be from the pool in my neighbors yard behind me. I called American Leak Detection who specializes in leaks. They basically did the same thing and suggested it was the pool. We were planning to do a leak test on the pool. Before spending hundreds more my wife & I decided to do some testing of our own. We figured out what pipe it was but were not sure exactly where the leak was. I called AAP to figure it out & hopefully get it fixed. In less then an hour they had a pretty good idea where it was. They found the leak within a couple feet & fixed it. We are very grateful AAP solved the problem. They were great and I highly recommend Steven & Michael.

Michael Markowich

AAP Home Services has done a splendid job on our plumbing issue in our home. Michael was professional and very thorough in his work. The price was very competitive but the professionalism and quality of work was just outstanding. I will use them for any plumbing work we need and so should everyone else. Fast response as well to our request. Within 24 hours the work was completed and our plumbing issue was fixed.